At https://pet-marketplace.storysurge.net (hereafter referred to as ‘the Company’ or ‘we’), your privacy is of utmost importance, and we are committed to protecting your personal data. This Privacy Policy explains how we manage the collection, storage, access, and processing of your information in accordance with various privacy laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is comprehensive for all users of our website, applications, services, and products. It’s important to be aware that this privacy policy does not apply to external platforms, applications, products, or services you may access through links on our platform, each with their own distinct privacy policies.
Our privacy policy details our practices concerning personal data processing when you engage with us in various ways: as an end-user of our applications and services, when you visit our websites that fall under this Privacy Statement, upon receiving communications from us like newsletters or direct outreach via email, calls, or SMS/texts, or if you interact with us through other means.
We collect a variety of personal data during these interactions, including but not limited to:
- Account details you provide when signing up for our services
- Payment information for processing transactions
- Financial records relevant to your use of our services
- Details surrounding purchases made through our platform
- Mobile device identifiers for providing tailored experiences and services
- Location data where necessary for service delivery or enhancing user experience
- Feedback you provide, which helps us improve our offerings
- Social media information if you choose to connect with us on these platforms
- Information about the products you are interested in or have purchased
This personal data is collected through a combination of direct user input, interactions with our platform, and automated technologies such as cookies and tracking tools. Additionally, we may receive personal data from third parties who have obtained it in line with their own privacy policies.
Our website uses cookies to improve your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each playing a specific role in how our site operates and delivers content to you. You have the option to manage these cookies through our dedicated Cookie Manager.
We adhere to strict data retention policies. Your personal data is retained for as long as necessary to fulfill the purposes it was collected for, or as required by applicable laws. Once no longer needed, your data will be deleted or anonymized in a secure manner.
To safeguard your personal data, we implement a range of organizational and technical security measures. This includes using encrypted communication channels and working with secure third-party service providers to ensure the integrity and confidentiality of your information.
We are committed to upholding the privacy of children under 18 years of age. Our platform does not knowingly collect personal data from children in this age group.
As a user, you have a set of rights regarding your personal data, which can vary depending on where you are located. These may include the right to access, rectify, delete, or restrict the processing of your personal data, as well as the right to request data portability, object to certain types of processing, and be informed about any automated decision-making related to your personal data. You also have the right to non-discrimination for exercising your privacy rights, the option to file an appeal or complaint with a supervisory authority, and the ability to withdraw consent where applicable.
We may amend this Privacy Policy at any time, and we will post the revised version on our website. We encourage you to review this policy periodically for any changes.
For privacy-related inquiries, unsubscribe requests, or to exercise your rights, please contact our privacy team via email at [email protected] or through written correspondence sent to the address provided on our website.